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Gulf Audio Technologies is committed to protecting the privacy of our users and customers. This Privacy Policy outlines how we collect, use, disclose, and protect personal data obtained through our online platform and services. We process personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

Data We Collect

We may collect various types of personal data, including:

- Identity data: such as your name, title, date of birth, and gender.

- Contact data: such as billing address, delivery address, email address, and telephone numbers.

- Financial data: such as bank account and payment card details.

- Transaction data: details about payments to and from you and other details of products and services you have purchased from us.

- Technical data: such as internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our site.

- Usage data: information about how you use our site, products, and services.

- Marketing and communications data: your preferences in receiving marketing from us and our third parties and your communication preferences.

- Profile data: including purchases or orders made by you, your interests, preferences, feedback, and survey responses.

How We Collect Data

We use different methods to collect data from and about you, including through:

- Direct interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post. This includes personal data you provide when you:

- purchase our products or services;

- create an account on our site;

- subscribe to our service or publications;

- request marketing to be sent to you;

- enter a competition, promotion, or survey; or

- give us feedback or contact us.

- Automated technologies or interactions: As you interact with our site, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

- Third parties or publicly available sources: We may receive personal data about you from various third parties and public sources.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

- Where we need to perform the contract we are about to enter into or have entered into with you.

- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

- Where we need to comply with a legal obligation.

- Where you have given consent.

We may use your data for purposes including:

- Processing and fulfilling your orders.

- Managing your account and registration.

- Providing and improving our services and online platform.

- Sending you service messages, updates, and support notifications.

- Personalising your experience on our site.

- Sending you marketing communications where you have consented or where permitted by law.

- Conducting research, analysis, and surveys.

- Ensuring the security and integrity of our site and services.

- Complying with legal and regulatory obligations.

Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

- Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract.

- Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms which require protection of personal data.

- Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

- Consent: We may rely on your specific consent for certain processing activities, particularly for sending direct marketing communications. You have the right to withdraw consent at any time.

Data Sharing and Disclosure

We may share your personal data with:

- Internal Third Parties: Other companies within our group acting as joint controllers or processors and who provide IT and system administration services or undertake leadership reporting.

- External Third Parties:

- Service providers acting as processors based in various locations who provide IT and system administration services, payment processing, delivery services, and other services related to the operation of our business.

- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in various locations who provide consultancy, banking, legal, insurance, and accounting services.

- Regulators and other authorities acting as processors or joint controllers based in various locations who require reporting of processing activities in certain circumstances.

- Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These may include the right to:

- Request access to your personal data.

- Request correction of your personal data.

- Request erasure of your personal data.

- Object to processing of your personal data.

- Request restriction of processing your personal data.

- Request the transfer of your personal data.

- Withdraw consent at any time where we are relying on consent to process your personal data.

If you wish to exercise any of these rights, please contact us using the address provided below.

Cookies and Similar Technologies

Our site uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our Cookie Policy, which is available on our site.

Third-Party Links

This online platform may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our site, we encourage you to read the privacy policy of every website you visit.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Gulf Audio Technologies

34, Al Khaleej Al Tejari 1 Street,

15th Floor,

Dubai, Dubai,

450876

United Arab Emirates